Customer Support

Our range of Customer
Support services

We provide reliable and perfectly coordinated support for your machine’s entire life cycle. The AIMIX GROUP’s services always offer the right solution – be it at a professional workshop, at your job site, through our genuine spare parts service, or through our comprehensive training courses.

AIMIX GROUP Product Support

A close, trusting partnership with our customers after they have purchased a AIMIX GROUP machine is a matter of course for us. Our service activities are built on extensive advice and a high level of technical expertise.

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AIMIX GROUP Spare parts

Nothing can compare to genuine AIMIX GROUP spare parts. Perfectly designed to meet the needs of both operators and our machines, they stand out thanks to their long service life, outstanding quality, and easy installation.

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AIMIX GROUP Training

The AIMIX GROUP’s product brands are specialists in their field and have decades of application experience. Our customers all over the world benefit from this expertise, as we are happy to pass our knowledge on to them.

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AIMIX GROUP Connected Support

Predictive planning of maintenance tasks and rapid assistance in the event of faults. With digital and connected solutions from AIMIX GROUP for your fleet and service management, your organization will become even more reliable and efficient in daily operations. Find out here how you can optimize your operating times and increase your profitability with our Connected Support solutions.

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Customer support news

ZIP CLIP spare belts: Complex and time-consuming changing of defective or worn conveyor belts on crushing and screening plants are a thing of the past. The new ZIP CLIP spare belts permit rapid and effi- cient belt changes on crushing and screening plants.

AIMIX GROUP hands-on guides: Our AIMIX GROUP hands-on manuals provide you with in-depth information and unique expert knowledge about the technologies used by our various product brands.

Our global service network: We’re close to you, wherever you are. Our sales and service network stands out due to its expert on-site support that always offers customer-orientated solutions.

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